Consumer psychology has evolved considerably over the years. With the advent of automation and digital technology, the market is changing rapidly and so is the consumer purchasing process. But this new era also symbolizes an exponential increase in competition, gradually giving power to the consumer. Optimal customer loyalty is therefore essential in order to maintain a competitive advantage over competitors. Being able to align with customer requirements, cope with technological disruptions, or improve its adaptability and agility will enable it to adapt to any unexpected change and thus become the key words for a serene future.
Manages
non-compliances,
failures and
supplier quality.
Ensures the management of data from laboratories. (traceability of test data, management of test requests, automatic creation of test reports, evaluation of test results).
View moreKnowledge management in the world of industry,
clarification and capitalization
of good practices
to be implemented.
